📘 Overview
The grievance redressal mechanism of the International Institute of Technology
Design and Management, Vizag, is designed to address concerns in a timely,
impartial, and confidential manner, ensuring a positive academic and
professional environment.
👥 Who Can Submit a Grievance
- Students of the Institute
- Parents or guardians
- Faculty members
- Administrative and support staff
- Other stakeholders associated with the Institute
📂 Nature of Grievances
- Academic or examination-related concerns
- Administrative or procedural issues
- Infrastructure or facilities-related complaints
- Behavioral or conduct-related issues
- Any matter affecting the well-being of students or staff
🛠️ Grievance Redressal Process
Grievances are reviewed by the designated grievance redressal authority and
addressed through a structured and transparent process.
- Submission of grievance through official communication channels
- Acknowledgement and preliminary review
- Investigation and consultation, if required
- Resolution and communication of outcome
🔒 Confidentiality & Fairness
All grievances are handled with strict confidentiality. No individual
submitting a grievance in good faith shall be subjected to retaliation or
discrimination.
📞 Grievance Contact Details
Grievances may be submitted through the following official channel:
🤝 Institutional Commitment
IITDM Vizag continuously strives to strengthen its grievance redressal
framework to ensure accountability, fairness, and trust across all academic
and administrative processes.
⏳ Resolution Timeline
We aim to resolve all grievances within the following timeframe:
- Acknowledgement: Within 24-48 working hours.
- Initial Review: Within 7 working days.
- Final Resolution: Typically within 15-30 working days depending on the complexity of the case.
